This is our puppy health guarantee. You will see this as part of our Puppy Contract, which is signed when the puppies are taken home.
We guarantee that the puppy is healthy and free from disease at the time the puppy goes to its new home. The puppy will have received a full veterinary exam, prior to this. In addition, we offer a 72 hour health guarantee from the time of pickup. If the puppy is found to be in poor health, as evidenced by a written statement from a licensed veterinarian, the buyer has two choices: (1) the buyer may choose to keep the puppy and assume all costs for its care, or (2) the buyer may return the puppy for a full refund. Internal and external parasites (such as fleas, ticks, worms) are fairly common in puppies, and are easily treated -- these are not covered by this guarantee.
We guarantee the puppy for one year against genetic defects such as hip dysplasia, serious eye defects, and other defects which cause severe disability. This does not include hip deformation or abnormalities caused by injury, neglect, or other environmental conditions. In the event that the puppy is found to have a genetic defect, it must be documented by a licensed veterinarian and that documentation provided to us. If a genetic disorder is found, the puppy must be returned, and we will replace it with a puppy of the same color and sex from the next available litter.
The new home must provide age-appropriate vaccinations, de-wormings, and heartworm-preventative medications to their new puppy. Failure to do so voids this health guarantee. The puppy will be up to date on vaccinations and de-wormings when it leaves here, and these records will be provided to the new owners.